Course Description

Our work with ‘risk’ is embedded within a broader system. Effectively working with risk therefore involves engagement of other elements within that system. This includes (most crucially) the client but may often extend to a broader network of colleagues, other services, carers and support persons, and others. In this short course we outline a practical values-based model for engagement of stakeholders, with special emphasis on collaborative working with clients.


You will learn:

  • The S.H.A.R.E. Approach to effective engagement
  • The vital role of ‘systems awareness’ when collaborating with others
  • The need for honesty and ‘hard conversations’
  • The basics of ‘Adaptive Work’: a values-based approach to collaborative working
  • How heightened arousal can derail thoughtful engagement
  • The need to enhance our own and others’ capacity for decision-making 


73 minutes - $87 (inc. GST)

Course curriculum

  • 1

    Engagement - The S.H.A.R.E. Approach - Lesson 1

  • 2

    Engagement Lesson 2

    • Engagement Lesson 2

  • 3

    Engagement Lesson 3

    • Engagement Lesson 3

  • 4

    Engagement Lesson 4

    • Engagement Lesson 4

  • 5

    Engagement Lesson 5

    • Engagement Lesson 5

  • 6

    Engagement - Printable slides

    • Engagement - Printable slides

  • 7

    Bibliography and further reading

    • Engagement - Bibliography and further reading

  • 8

    MCQs

    • Engagement - MCQs

  • 9

    Further learning

    • Next Steps

Co-Director

Andrew Carroll

Andrew is a forensic psychiatrist who has worked in public mental health for over 25 years in both Australia and the UK. He has extensive experience working in a range of services including inpatient units, crisis teams, community teams and prison clinics. He worked for 6 years on a rehabilitation unit at the high secure Thomas Embling Hospital in Melbourne. Currently, he works as the visiting psychiatrist to a large men’s prison in Victoria. He also has a busy private practice, which involves forensic assessment work for various agencies including Victoria Legal Aid, the Drug Court, the Office of Public Prosecutions, MACNI (the Multiple and Complex Needs Initiative), Department of Health and Human Services (Victoria) and the TAC. He regularly provides expert medicolegal opinions for private law firms, including opinions regarding ‘standard of care’ in the context of claims of negligence against mental health services. He has published extensively in the field of risk assessment, forensic mental health service provision, clinical decision-making and violence. He previously held the role of Senior Lecturer in Forensic Psychiatry at Monash University and is now an Associate Professor (Adjunct) at the Centre for Forensic Behavioural Science at Swinburne University of Technology. He also holds an honorary role at the University of Melbourne Department of Psychiatry.

Co Director

Brett Bridges

Brett is a practising mental health clinician, mental health consultant, educator, trainer and therapist. His extensive experience includes the specialist fields of personality disorder, acute mental health, complex care, forensic mental health, alcohol and other drugs, intellectual disability and corrections. He has previously held senior clinical roles at Spectrum (Personality Disorders Service for Victoria) and Forensicare (Victorian Institute of Forensic Mental Health). Brett has demonstrable success in consulting to organisational and systemic complexity and challenge, activating critical thinking, enhanced practices and key interventions that will enable a more functional and capable response to clients with mental health issues. This includes utilising recovery focused and trauma informed thinking in response to complex care issues and significant risk challenges. Brett is highly skilled in engaging multiple service providers in complex care scenarios where hostile or fractured work practices, systemic anxiety, dysfunction and paralysis have emerged. His services include: education, training, consultation, supervision and primary intervention.